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NDIS Physiotherapy Services

At Reflex Physio we understand that individuals with disabilities require specialised care and support to enhance their quality of life.

Our dedicated and experienced physiotherapists are here to provide tailored services that cater to the unique needs of participants under the National Disability Insurance Scheme (NDIS) on the Gold Coast and Northern NSW.

What is NDIS Physiotherapy?

NDIS Physiotherapy focuses on improving the physical well-being and functional independence of individuals with disabilities of all ages and demographics. The National Disability Insurance Scheme (NDIS) aims to support people with disabilities to lead fulfilling lives by providing them with the necessary resources and services they require.

We understand how important it is to feel comfortable with your physiotherapist, so for our NDIS patients, we offer a free telehealth introduction meet and greet before your first in-home appointment to make sure you feel comfortable.

All our mobile physiotherapists have extensive experience with NDIS patients and are highly recommended by other NDIS participants. Your comfort, trust and peace of mind are paramount to us.

*Note, this is a introduction/meet and greet only and not a assessment appointment. View full T&C here:

The Reflex Physio Approach

Depending on the conditions and disabilities of the participants, these are some of the services we provide:

  • Assessment and Goal Setting: We begin by conducting a comprehensive assessment of the participant’s physical condition, functional abilities, and goals. This helps us tailor a personalized treatment plan that aligns with their aspirations.
  • Mobility Enhancement: Our physiotherapists work to improve participants’ mobility and function for day-to-day life or other activities through targeted exercises, manual therapy and other techniques. We address issues related to muscle strength, joint flexibility, and coordination.
  • Pain Management: Nobody should have to deal with pain. Participants with disabilities often experience pain due to their condition. We employ various techniques, such as manual therapy and gentle exercises, to manage and alleviate pain effectively.
  • Balance and Coordination: Enhancing balance and coordination is crucial for preventing falls and promoting independence. Our physiotherapy sessions include exercises that focus on improving balance and reducing the risk of accidents.
  • Functional Training: We prescribe specific exercises and engage participants in activities that replicate real-life scenarios to enhance their ability to perform daily tasks independently. This includes training in tasks such as transferring from bed to chair, walking, and using assistive devices if required.
  • Home Exercise Programs: Providing exercises participants can do safely by themselves or with other support members is equally as important. We empower participants to continue their progress at home by providing tailored exercise programs that can be easily integrated into their routines.

Benefits of NDIS Physiotherapy

  • Improved physical mobility and independence
  • Enhanced quality of life and well-being
  • Pain reduction and management
  • Falls prevention and increased safety
  • Greater confidence in performing daily tasks
  • Personalized care based on individual needs and goals
  • Accessing NDIS Physiotherapy

Accessing NDIS Physiotherapy

As an NDIS participant, you can access physiotherapy services through your NDIS plan. We cater to self-managed and plan managed participants, ensuring that you can use your funding to cover the cost of your sessions. Get in touch and lets get started. Embark on your journey towards improved mobility, increased independence, and a better quality of life with our dedicated NDIS physiotherapy services. Contact us today to schedule an initial assessment and take the first step towards achieving your goals. You won’t find Physiotherapists that care more than we do.
Does the NDIS cover home visit physiotherapy?
Yes! Reflex physiotherapist’s visit patients on the National Disability Insurance Scheme (NDIS) in the comfort of their own home or residential facility for their physiotherapy sessions on the Gold Coast and Northern NSW area.  Participants on the NDIS will be reimbursed for the home visit Physiotherapy service that they receive.  Physiotherapy comes under the Improved Daily Living category of the NDIS Capacity Building budget. This category is designed to provide assessment, training, support and therapy to assist the development of skills to increase independence.
Mobile physiotherapy treatments covered by the NDIS
Physiotherapists can provide treatment and advice to support many disabilities and chronic conditions, and our physiotherapists are experienced in dealing with a large variety of conditions.
What are the benefits of mobile physio treatment?

There are multiple benefits for having an at home Physiotherapy treatment. These include:

  • Convenience.
    In the past, clients had to go to the clinic for physiotherapy consultations, which could be challenging for many people. Our at-home service offers a convenient solution by allowing clients to receive treatment in the comfort of their own homes.
    With our service, clients can experience the same quality of physiotherapy that they would receive in a clinic but with the added comfort and convenience of being in a familiar environment.
  • Assesment of home and daily life.
    By having access to the client’s home, our physiotherapists can gain a better understanding of the difficulties that may arise from moving around the space. This insight allows us to tailor the treatment plan to address any specific challenges that the client may face within their home environment. We can also provide advice on how to adapt the home to better support the client’s condition and rehabilitation. Additionally, being in the client’s home enables our physiotherapists to demonstrate how to apply the treatment to their daily life and any activities they do around the house, making the therapy more practical and effective.
  • Comfort
    Our clients often find that they feel more at ease discussing their condition in the safety and privacy of their own homes. This increased comfort level allows our physiotherapists to gain a better understanding of the client’s needs and develop a treatment plan that is tailored to their specific requirements. By providing a safe and familiar environment for clients, we are able to establish a better rapport and encourage them to share important information that may help us improve their treatment outcomes.
Is the treatment the same as visiting a clinic?
Clients often wonder if the treatment they receive during at-home physiotherapy sessions is comparable to that provided in a clinic. The answer is yes. Reflex physio’s home visit clientele can expect to receive the same high-quality service that they would receive in a clinic. Our home physio service offers expert assessment and diagnosis, as well as skilled manual and exercise therapy to help you achieve your desired outcome in the comfort of your own home. Our physiotherapists come equipped with all the necessary equipment, including treatment tables, hand weights, resistance bands, massage cream, and other exercise equipment to ensure that clients have a clinical setting that is both private and comfortable.
How do I get reimbursed for at-home physio appointments with the NDIS?

There are two options to pay for your supports with your NDIS funding:

1. Make a Payment Request and then pay your provider:

2. Once you receive an account, invoice or timesheet from your provider, make a Payment Request. This can be done online using the myplace portal.

3. Money from your NDIS plan budget will be paid into your nominated bank account within 24 to 48 hours. You can then pay your provider.

1. Pay your provider and then make a Payment Request:

2. Once you receive your support, pay your provider using your own money and get a receipt. Make a Payment Request to have the money from your NDIS plan budget paid into your nominated bank account. You will be reimbursed within 24 to 48 hours.

What is the NDIS?
The National Disability Insurance Scheme (NDIS) is a way of providing support for Australians with disability, their families and carers. It provides funding for you to be able to access the therapies you need like Physiotherapy.